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The 4 Points Group - Excellent Service!!

Sep 13, 2017 at 10:50 AM CST
+ 1 - 1

I wanted to put a BIG thank you out there for The 4 Points Group through Smart Freight Funding. I had delivered a few loads and did not receive payment and kept getting lied to that they had sent payment and even cancelled the check and reissued another check. We waited and waited and no check. It was then that the 4 points group took over and were able to get us our money from them. I was afraid we would never get our money and we know how hard we work to make the money, we deserve to receive it when the job is done and done right. I definitely recommend anyone to The 4 Points Group, they sure did save us a lot of time, money and handled everything on their own. Thanks again!

Replied on Wed, Sep 13, 2017 at 11:24 AM CST
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Hey there,

We were so excited to help you folks. I know first hand how hard you work, and there is nothing more frustrating than to be lied to. Let us know if you ever need help again. We are just a phone call away!!

Carmen Wilkes
[email protected]
888-244-9403
Replied on Wed, Sep 13, 2017 at 12:15 PM CST
Just courious.. but do you not run a credit check on any new customers...that helps keep the non pays down to almost non existant..and if they show up bad.. you move on.. if they look good then you haul for them and get paid..
Replied on Wed, Sep 13, 2017 at 01:14 PM CST
HI there,

Is your questoin for the carrier who wrote the post?

Thanks

Carmen

Replied on Wed, Sep 13, 2017 at 01:24 PM CST
If your question is for the carrier, let me explain what happened. The carrier asked the factoring Company if they would factor a load for a new customer. The factoring company researched , and yes ran a credit report and "turned down" the factoring for the customer. The carrier, went ahead and hauled the load and direct billed the customer that we turned down. That company didn't pay the carrier. So he enlisted our agency to help him collect.

Does that help?

Have a great day!!